Your Privacy Is Our Priority

rjbaji's Privacy Policy

We place the highest importance on protecting your personal information. This policy explains how rjbaji collects, uses, and keeps your information secure.

Last Updated: January 2026

1. Introduction

rjbaji ("we", "our", "platform") provides a reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") tells you what types of information we collect, why we collect it, and how that information is processed.

By using our platform, you agree to the terms of this Privacy Policy. We recommend that you read this policy carefully and contact our support team if you have any questions.

2. What Information We Collect

rjbaji collects your information through various means. The types of information we collect are described in detail below:

2.1 Information You Provide Directly

When you create an account or use the services at rjbaji, the information you voluntarily provide includes:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID card or passport number (for identity verification)
  • Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
  • Login credentials (username and password)

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Pages you visit and time spent on each page
  • Information obtained from cookies and similar tracking technologies
  • Transaction history and betting activity
  • Date and time of login and logout on the site

2.3 Information Received from Third Parties

In some cases we may collect information about you through identity verification services and payment processors. This information is used solely for the purpose of ensuring security and compliance.

3. Purposes for Using Your Information

rjbaji uses your information for the following legitimate purposes:

  • To create and manage your account and verify your identity
  • To process financial transactions including deposits and withdrawals
  • To provide customer support and respond to your inquiries
  • To maintain platform security and prevent fraud
  • To promote responsible gambling and identify problematic playing patterns
  • To meet regulatory requirements and comply with legal obligations
  • To develop products and services to improve your experience
  • To resolve technical issues and improve system performance
  • To send you information about promotional offers and bonuses with your consent

We do not use your personal information for any unauthorized purpose and do not sell it to third parties without your prior consent.

4. Data Storage and Security

rjbaji places the highest importance on protecting your personal information. We have adopted advanced technical and organizational security measures in line with industry standards:

4.1 Technical Security Measures

  • SSL Encryption: All data transmissions are encrypted using TLS/SSL technology
  • Firewalls and intrusion detection systems
  • Password hashing and secure storage methods
  • Regular security audits and vulnerability assessments
  • Two-Factor Authentication support

4.2 Organizational Security Measures

  • Only authorized personnel are granted access to the information they need
  • All staff take an oath to maintain confidentiality
  • Regular employee training programs are conducted
  • Rapid response procedures are in place in the event of a data breach

4.3 Data Retention Period

We retain your personal information only for as long as it is necessary or required to fulfill legal obligations. Even after an account is closed, some information may be retained for a specified period due to regulatory requirements.

5. Sharing Information with Third Parties

rjbaji does not sell your personal information to third parties without your consent. However, in specific circumstances we may share information with selected partners:

  • Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions
  • Identity verification services: For the KYC (Know Your Customer) process to meet legal obligations
  • Technology service providers: Technology partners required to operate the platform, who are bound by contractual confidentiality obligations
  • Legal authorities: Government agencies when required by legal order or regulatory requirement
  • Fraud prevention: For the purpose of detecting and preventing fraudulent activity

Any third party is contractually bound to comply with our strict privacy standards. We ensure that your information is used only for the specified purposes.

6. Cookies Policy

rjbaji uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

  • Essential cookies: Essential for the basic functionality of the platform — login sessions and security tokens
  • Functional cookies: To remember your preferences and settings
  • Analytics cookies: For statistical analysis of the platform that helps us improve our service

6.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

7. Your Rights

As a user of the rjbaji platform, you have the following rights regarding your personal information:

  • Right of access: The right to know what information we hold about you
  • Right to correction: The right to request correction of inaccurate or incomplete information
  • Right to deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations)
  • Right to restrict processing: The right to request restriction of processing of your information in certain cases
  • Right to portability: The right to receive your information in a structured format
  • Right to object: The right to object to the processing of your information for specific purposes
  • Right to withdraw from marketing: The right to unsubscribe from promotional communications at any time

To exercise these rights, please contact us via live chat or email.

8. Protection of Minors

rjbaji is for persons aged 21 and above only. We do not knowingly collect personal information from minors. If you believe a minor has registered on our platform, please contact us immediately and we will take appropriate steps to delete that information.

Through our identity verification process, we ensure that only persons of legal age are able to use our services.

9. International Data Transfers

Where necessary to provide our services, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

  • Appropriate security agreements are in place
  • Third parties follow strict data protection standards
  • Data transfers are limited solely to the purpose of providing services
  • International data protection standards are upheld

10. Changes to the Privacy Policy

rjbaji may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

  • A notice will be sent to your registered email address
  • A notification will be displayed on the main page of the platform
  • The "Last Updated" date at the top of the policy will be changed

Continued use of the platform after changes are made will be taken as your consent to the updated policy. If you have any objection to the changes, we encourage you to stop using the platform and contact us.

11. Responsible Gaming and Data Protection

rjbaji is committed to promoting responsible gambling. By analyzing data on your betting activity, we can identify problematic playing patterns and provide assistance where needed. Information collected for this purpose is used solely for the protection of the user.

If you are experiencing any problems due to gambling, please visit our responsible gaming page and seek our support.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

Live Chat: 24/7 live chat support in Bengali

Email: [email protected]

Response Time: We aim to respond to your request as quickly as possible

For more information, visit our FAQ page or visit the About Us page.